ELD DEVICE
FREQUENTLY ASKED QUESTIONS
Answers to Common Questions About Our Services
What is an ELD?
An ELD is a compulsory technology for commercial motor vehicles in the USA. It automatically monitors activity of the driver, including Duty Status, Hours of Service, and vehicle inspections, making sure compliance with FMCSA and Transport USA regulations.
Do I need an ELD for my fleet?
Yes, if your fleet operates CMVs in the USA, by law you should get ELDs installed n all applicable vehicles.
What are the benefits of using Secure Track ELD?
Secure Track ELD offers various benefits, including: Simplified compliance with FMCSA (USA) and Transport USA (USA) regulations, improved driver safety through HOS compliance features, reduced paperwork burden with automatic data recording and reporting, increased efficiency and productivity for your fleet, interactive interface for both carriers and drivers, dependable hardware and secure data storage, outstanding customer support.
Is Secure Track ELD complaint with both FMCSA?
Yes, Secure Track ELD is fully compliant with the regulations of both FMCSA (USA)
How does Secure Track ELD help me stay compliant?
Our ELD automatically records and stores HOS data, status and other vital information. It also provides alerts for possible HOS violations, making sure you stay in compliance guidelines.
What happens if I am not compliant with ELD regulations?
Non-compliance with FMCSA can cost you expensive fines and penalties for your fleet.
What features does Secure Track ELD provide?
Secure Track ELD offers a variety of features, including automatic HOS tracking, Duty Status recording, DVIR (Driver Vehicle Inspection Report) creation, GPS tracking (optional), IFTA reporting (optional) , Fatigue alerts for drivers, Secure data storage, User-friendly mobile app (for drivers), Web portal for fleet management (for carriers)
What hardware options do you offer?
We provide an assortment of ELD hardware options to suit your requirements, including BYOD solutions and dedicated ELD devices.
Do you offer installation services?
Yes, we provide installation services over the phone for our ELD hardware to make sure proper functionality and setup.
What kind of customer support do you provide?
We provide detailed customer support, including email support, phone support and online resources to answer your queries and address any concerns.
How much does Secure Track ELD COST?
We provide affordable pricing plans to suit the requirements of fleets of all sizes. Get in touch with us for a free quote to get the best plan for your fleet.
Do you provide a free trial?
Yes, we provide a free trial to enable you to experience the advantages of Secure Track ELD firsthand.
What payment methods do you accept?
We accept all the major credit cards and other safe payment techniques.
Is Secure Track ELD compliant with Transport USA regulations?
Yes, Secure Track ELD is fully compliant with the Transport USA.